Resident Staff are available to assist residents with a variety of needs. Community 
Assistants serve as a main resource for the residents; they operate the building’s 
24-hour service desk. The desk is the central location for which students pick 
up mail, obtain extra keys, and make other customer service related requests. 
One Resident Assistant lives on each floor, along with one full time Resident 
Director who also lives in the building and oversees the entire staff. The Resident 
Staff is responsible for managing the residence halls, as well as creating a social, 
cultural, and academic environment through various programs.